Patient Stories

Not every patient is able to achieve full recovery, but every patient can achieve a higher quality of life at the minimum. For most patients proper treatment and medical procedures allows them to return to a rich and full life...

From Dr. Meadows Staff

Story I:
I just wanted to thank you again for the excellent care you have given me before, during and after my surgery in April. You have not only proven to be my favorite Doctor, but also a friend that I know I can count on to take good care of me, shoot straight with me and trust with my life. Those qualities are hard to find in many people these days, much less a doctor. My only wish is that my family and friends are as fortunate when they need the care of a physician or surgeon. Your care and kindness is immeasurable and I will never be able to thank you enough. I am for the most part a very active woman and mother and love to be able to play with my boys and experience the fun that life has to offer. Each time that I have ruptured the disc in my back I knew that you would fix me up good as new - just as you have done once again. I must say this last time around was a bit more nerve racking because of the pain that was endured and the quickness of the onset of pain. I remember lying in the holding area of the Spinal Hospital wondering when I was going in for surgery, with much anxiety to say the least. Just as the anxiety entered my head it left just as quickly when I heard your familiar voice on the other side of the hall hollering "Well, BY GOD", as Roy D. Mercer would say. Weird as I am, that put my mind at ease and was ready to get the show on the road. Your kindess, your sense of humor and your sincerity are greatly appreciated by my husband and me.
Once again, you, your staff and the staff at the Spinal Hospital have blown me away with the standard of care and kindess. Just as I said before, I can never thank you enough. Patient
Story II:
I wanted to thank you and your staff for the superior service you gave to me.  I have to say the medical staff you have are a direct reflection of you, very compassionate, caring and very attentive to my needs.  I can’t say enough about the care I received while in the hospital as well as my visits to your office.  You by far run a first class operation with systems in place that far surpass all others.  Again, thank you for everything…words cannot express my gratitude.  Patient 2009

From Dr. Pipkins Staff

Story I:
I would like to give you special thanks for your patience and for not giving up on me. It was good to hear that you and your staff were on my side when I had all the Insurance problems going on. I know I have alot of faith in you and I am very happy with your service. I would like to thank you again from the bottom of my heart. Thank you for the care you have given me. Patient
Story II:
You operated on my wife for a herniated disk and spur situation that had been very painful and restrictive, joins me in thanking you for the ways you handled our apprehensions and questions. From the outset, you gently provided us with a detailed discourse, using a replica of the backbone's component parts, to explain what has been a very real worry to us. Your patience in responding to our many questions was most reassuring. The hospital environment was superb in every aspect. The personnal were most efficient, understanding of what my wife was going through during the healing process and most pleasant toward visitors, too. While in the process of adjustment, a lovely bouquet of flowers in a vase was delivered to her room. We erred in trying to determine who sent them until one of the nurses said, "That came from Dr. Pipkin". What a nice gesture of good will and hope for her early recovery! Again, thank you. Most sincerely Patient.

From Dr. Geibels Staff

Story I:
Dear Dr. Geibel, Someone on your staff recently called my friend, who had to cancel spinal surgery with you to have a quadruple by pass, to check on her condition following her heart surgery. It was the finest gesture of concern I have ever seen come out of a modern day doctor's office. Would you be so kind as to see she properly receives our thank you's. San Angelo Patient
Story II:
My husband and I write in appreciation for the thoroughness, information and education, and the unhurried time you took yesterday with my appointment.
As mentioned, this was my first accident at the age of 59,although carrying a career reputation of being able to deal with the most difficult of personalities, working with Farmers Insurance, has been one nightmare of intimidation and harassment.
The surprise for me after growing-up with orthopedic surgeons and as the owner(for 20 years) of a healthcare marketing company, I was not prepared for the same in my personal injury portion of this accident.
It took a while to find you but your professionalism, the cordiality of the x-ray tech and first-ever "hug" from your nurse provided a much needed comfort level and trust in this challenging experience.
Simply thanks for bein who you are. Patient

From Dr. Denno's Staff

Dear Dr. Denno,  I wanted to write this letter to let you kow of my appreciation with you and your staff.  Since I first had my initial consult with you a couple of weeks ago, the events leading up to my surgery have been vary efficient including the start of the process with your scheduling nurse.

While I was at the South Texas Spine & Surgical Hospital completing my pre-admission on 20 August, 2009 they had me sign an acknowledgment letter indicating that you were part owner of the hospital.  As such I felt compelled to inform how professional the entire staff was.  Everyone from admissions to people in the pre-op lab was professional and courteous making sure to answer all my questions.  I was equally impressed with how organized the entire process was and how the staff communicated amongst themselves as I completed each of the labs.  This allowed me to complete the process quickly.

On the day of surgery, 26 August, 2009 I arrived and checked-in.  My check-in time was 9:30 AM.  I arrived a few minutes early.  I was quickly checked-in.  I remember looking at the clock when I got in bed and noticed the time was 9:30 AM.  The pre-op nurses were efficient and professional as they were completing their tasks.  At the same time they were friendly and made me feel relaxed as they knew I was nervous about the surgery. 

While I was in post-op recovering, the nurses there were also fantastic.  They made sure my pain was under control and that I was comfortable.  There was always someone around making sure my recovery was progressing. 

Most importantly Dr. Denno I would like to thank you.  I was dealing with my condition over two years.  When Dr. Ganno felt it was time for a surgical consult he recommened you.  I can see he was right in that recommendation.  Patient