Online Privacy Policy

South Texas Spinal Clinic ("STSC," "we," "our," or "us") is committed to protecting your privacy. This Online Privacy Policy explains how we collect, use, and safeguard information obtained through our website. By accessing or using this website, you acknowledge the data collection and use practices described in this policy.

We may revise this Online Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

This Online Privacy Policy applies only to information collected through the South Texas Spinal Clinic website. It does not apply to third-party websites or services that may be linked from our site. We encourage you to review the privacy policies of any external websites before providing personal information.

Information We Collect

You may voluntarily provide personal information when requesting an appointment, completing a contact form, subscribing to communications, or otherwise interacting with our website. Depending on the information you choose to provide, this may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through online forms or other website features

We may also automatically collect certain technical information about your visit, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website or search engine

This information helps us maintain the security and functionality of our website, improve the user experience, and better understand how visitors use our online resources.

How We Use Your Information

The information we collect may be used to:

  • Respond to appointment requests, questions, and other inquiries
  • Provide information or services you request
  • Improve our website and enhance the visitor experience
  • Analyze website performance and visitor activity
  • Communicate with you regarding information you have requested or consented to receive
  • Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Website Analytics

We may use analytics tools, including Google Analytics, to better understand how visitors use our website and improve the overall user experience. These tools may collect information such as pages visited, time spent on the website, browser type, device type, and general geographic location. The information collected is generally aggregated and is not intended to personally identify individual visitors.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, and collect information about how visitors interact with our website.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.

Sharing Information

We may share your information only as necessary to:

  • Provide services you have requested
  • Work with trusted service providers who assist in operating our website or supporting our services
  • Comply with applicable laws, regulations, legal proceedings, or lawful requests
  • Protect the rights, property, or safety of South Texas Spinal Clinic, our patients, or others

HIPAA Notice of Privacy Practices

This Online Privacy Policy applies only to information collected through the South Texas Spinal Clinic website. The collection, use, and disclosure of protected health information related to your medical care are governed by our Notice of Privacy Practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices for additional information about how your protected health information is used and protected.

Third-Party Websites

Our website may include links to third-party websites for your convenience. South Texas Spinal Clinic is not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Protecting Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. While we make every reasonable effort to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website. If we become aware that such information has been submitted, we will take reasonable steps to remove it.

Changes to This Online Privacy Policy

We may update this Online Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Online Privacy Policy or our privacy practices, please contact us.

South Texas Spinal Clinic
9150 Huebner Road, Suite 260
San Antonio, TX 78240
Phone: (210) 614-6432

This Online Privacy Policy is effective as of June 2026.